Your name, company name/website, E-mail address, mailing address, phone number or banking info-
rmation (only for transactions use).
How we collect your information?
We usually collect information from you when you visiting our websites or making a business with us
in the following procedures:
1). Register on our websites or Subscribing to our newsletter
2). Making an enquiry
3). Placing an order
4). Making a payment to our company
5). Request us to make a shipment
Any employee working with our company is not allowed to ask you to provide your personal Credit
Card information or your personal banking accounts with any banks Or Paypal or in other forms.
In case you come across such things, even any our employee attempts to guide you to make pay-
ment to his / her personal bank accounts (unless this is approved by our Admin Department with
chopped paper), please be more cautions, never do that but make complaint to the mail address
The info we receive from other sources. We may get information from 3rd parties who provide
services to us (for eg, search engines, business partners, payment and delivery services, advertising
networks, analytics providers) . And we may receive information about you from them to make
sure we are doing business with legal party.
How we deal with your information?
We may use the information we collected for below purposes:
1). Saving your information into EleTrek customer database
2). Processing with your order, like production, payment or shipment
3). Keeping you posted with periodic emails for our new catalogs/products/pricelists
4). Sending to you the updates on the terms or policies
5). Sending to you a questionnaire or survey to improve our services
6). For the products that we produced for you, we may leave some samples and show them in our
showroom/websites or exhibitions. Meanwhile, we may send the images of the samples to other
potential buyers as examples.
7). Sending to you our greetings for different festivals in China or your country
Note: At any time if you would like to unsubscribe from receiving future emails, please inform us
to take you off from the mailing list.
Our commitment to your privacy
Question: Do we disclose any information to outside parties?
No, we will never sell your personal information to any 3rd parties for marketing or other purpose.
We do not sell, trade, or otherwise transfer to other parties your information. This does not include
trusted third parties who assist us in operating our website, conducting our business, or servicing
you, so long as those parties agree to keep this information confidential.
However, we may use your information in the following cases:
1). When we need to convince other buyer from your country, we may let our potential customer
(come from your country) your information to convince him that we had indeed shipped to your
country. For example, we might let them know your brand name, website… In case he needs to
check EleTrek product quality or services, or our reputation with you, we might let him know
your contact information when we getting the permission from you.
Without your permission, we will not reveal your contact information.
2). To comply with the law or legal process. Such as responding to subpoenas or court orders), to
comply with government reporting obligations and to exercise our legal rights or defend against
3). Marketing or publicity. We will inform you if we intend to use your personal information for
marketing purposes, or if we intend to disclose your personal information to any third party for
4). To protect EleTrek legal rights. To protect our legal rights or those of others, such as protecting
property infringement, misuse of EleTrek websites, fraud or potential threats to personal safety.
How to contact us